Committed. Empathetic. Personalized
Who We Serve
Critical Access Hospitals, rural and community hospitals, large health systems, physician groups, skilled nursing facilities, and more.
As an extension of your business office, our friendly Patient Account Representatives understand how important your patients are to you and use people-friendly billing techniques.
Decreased Collection Time
Your financial health is vital to your business. AR Services helps by quickly getting payments in to support your bottom line.
Highly Trained Staff
Our highly trained staff employ leading-edge collection techniques.
We’re here for you.
Our operations are built to respect the relationship that exists between your facility and local community. As an extension of your business office, AR Services’ friendly Patient Account Representatives help patients and their families navigate and manage their account while working with your billing process. By being partners with our customers, we can help improve financial performance, strengthen employee engagement, minimize human error, and enhance patient experience.
Each customer has a dedicated Customer Support Representative to assist with all account placements, account cancellations, reported payments, questions, and more.
We believe in good outcomes for both you and your patients.
Extended Business Office Services
As an organization owned by healthcare providers, we know it’s vital for you to have a good reputation in your community. As an extension of your business we can help maintain that relationship through our patient-friendly processes. Good outcomes for both you and your patients is our number one priority.
Rest easy & leave the technology to us.
Electronic Security Measures: AR Services provides a secure network, firewall, and servers.
Collection System: Cutting edge collection system with DAKCS and PDCflow. Patients are offered digital payment and communication solutions.
Online Patient / Consumer Portal: Patients can look up balances and make payments online.
Online Customer Access: Customers enjoy secure access to our website which provides continuously updated information on current balances, collections, and account statuses.
Digital PBX Phone System: Each inbound call is answered by a live person so your patients can have instant service.
Language Services: Spanish-speaking patients are offered the option to be routed to Spanish-speaking personnel or an interpreter. Martti provides interpreters in 153 languages.